AI WHATSAPP SALES AUTOMATION
Turn WhatsApp enquiries into clear, qualified sales conversations.
AI WhatsApp assistant packages for Singapore SMEs, built with proper FAQ training, SOP flow, sales guardrails, lead qualification, follow-up logic, and human handover.
This is designed for businesses that receive regular WhatsApp enquiries and want faster, clearer, and more consistent customer replies without losing control of pricing, package explanation, or escalation.
Not Just a Chatbot Tool
A basic chatbot can reply to questions, but a business-ready AI needs proper setup so it does not confuse customers or overpromise. ADSM structures the assistant around real sales and support workflows.
- FAQ training
- SOP flow
- Lead qualification
- Pricing boundaries
- Human handover
- Prompt tuning
Built for Singapore SMEs
Suitable for service businesses that receive regular WhatsApp enquiries and want faster, clearer, and more consistent customer replies.
Sales enquiry reply and lead capture
Appointment, quotation, or consultation routing
Package and pricing explanation
Customer service FAQ and SOP-based answers
Optional CRM, calendar, form, or webhook integration can be included depending on the workflow.
Singapore Client Packages
Choose based on how important WhatsApp is to your sales operation. All prices are indicative and may vary depending on final scope, usage, and third-party requirements.
Entry
AI WhatsApp Starter
For SMEs that need basic AI reply, FAQ handling, lead capture, and human handover.
S$1,800 per year
Best for: simple enquiries and standard customer service FAQ.
- 1 AI WhatsApp assistant
- Basic FAQ and company info training
- Basic sales enquiry flow
- Lead detail collection
- Human handover instruction
- 1 onboarding setup
- 1 round prompt or tone adjustment
Recommended
AI WhatsApp Growth
For businesses that want the AI to qualify leads, explain packages, and guide customers to the next step.
S$3,600 per year
Best for: active sales teams and service businesses with regular enquiries.
- Everything in Starter
- Sales flow design
- Package and pricing explanation logic
- Objection handling structure
- Lead tagging or lead scoring logic
- Follow-up message structure
- Up to 3 prompt or tone adjustment rounds
- Simple integration planning
Custom Workflow
AI WhatsApp Pro
For companies that need more detailed SOP, multiple workflows, integrations, and regular optimisation.
S$6,800 per year
Best for: complex sales process, booking flow, CRM, or operation workflow.
- Everything in Growth
- Custom workflow mapping
- Multiple lead flows
- More advanced SOP training
- Basic CRM, calendar, or webhook integration
- Custom escalation rules
- Monthly optimisation review
- Priority support
Bespoke
Enterprise AI Workflow
For larger teams, multi-branch businesses, or companies needing advanced integration and custom AI workflow.
From S$12,000 per year / by quotation
Best for: CRM/ERP integration, dashboard, document/image AI, and multi-location routing.
- Multi-branch routing
- CRM or ERP integration
- Custom dashboard or portal
- Advanced document or image AI workflow
- Multi-agent setup
- Custom reporting and approval flow
- Dedicated implementation plan
Prices exclude third-party charges such as Meta or WhatsApp conversation fees, template fees, CRM subscription, Zapier or n8n hosting, payment gateway fees, and third-party API usage unless specifically stated in the quotation.
Package Comparison
A simple view of what level normally fits each business need.
| Feature / Need | Starter | Growth | Pro | Enterprise |
|---|---|---|---|---|
| Basic WhatsApp AI reply | Included | Included | Included | Included |
| FAQ and company information training | Basic | Better structured | Detailed SOP-based | Custom knowledge architecture |
| Sales lead qualification | Basic | Included | Advanced | Custom workflow |
| Pricing / package explanation | Basic | Included | Advanced | Custom rules |
| Objection handling | Basic | Included | Advanced | Custom sales playbook |
| Simple integration | Not included | Planning only / optional | Basic CRM / calendar / webhook | Custom integration |
| Advanced image, PDF, or document analysis | Not included | Not included | By add-on | Custom |
| Optimisation review | Basic support | Quarterly | Monthly | Custom schedule |
Optional Add-Ons
Add-ons are useful when your workflow is more complex than a standard AI reply setup.
| Add-On | Indicative Price | Suitable For |
|---|---|---|
| Extra AI prompt optimisation | S$400 / session | Major tone, workflow, or answer logic update |
| Monthly optimisation retainer | S$300 / month | Review real chats and improve AI reply quality |
| Custom follow-up sequence | S$1,800 – S$3,800 | Multi-step follow-up, reactivation, reminder, and closing messages |
| Simple CRM / calendar integration | S$1,200 – S$2,800 | One-way lead push, booking trigger, Google Sheet, Zapier, or webhook |
| Advanced integration | From S$4,000 | API, custom mapping, two-way sync, payment, or branch routing |
| Extra AI agent or persona | S$900 / year | Separate sales, support, recruitment, or product assistant |
| Image / PDF AI analysis setup | From S$4,800 | Document reading, preliminary checking, or technical pre-assessment |
Why We Charge This Way
AI WhatsApp automation is not only software access. A reliable business assistant needs discovery, FAQ preparation, SOP mapping, prompt engineering, guardrails, handover rules, testing, and post-launch refinement.
This helps the AI answer more accurately, avoid risky claims, qualify leads properly, and support your actual sales or service workflow.
Compared With Cheaper Chatbot Tools
Cheaper tools may be suitable for simple website FAQ replies. For WhatsApp sales conversations, ADSM focuses on implementation quality, workflow design, Singapore SME use cases, and practical handover to your team.
The goal is not just to make the AI reply. The goal is to help customers move clearly from enquiry to next step.
Common Use Cases
Service quotation enquiry handling
Consultation booking and appointment routing
Package explanation for sales teams
Customer service FAQ with human escalation
Need help choosing the right package?
Share your WhatsApp enquiry flow, current reply process, and sales follow-up needs. ADSM can recommend a practical AI WhatsApp setup for your Singapore business.