Built for Singapore SMEs

AI Cold Calling Singapore for SME Lead Qualification

ADSM's AI voice agents make the first call, ask approved qualifying questions, record the outcome and route interested prospects to your team. Your salespeople spend less time dialling and more time speaking with leads worth following up.

A trial is for evaluation and workflow testing. It does not create a firm subscription or campaign booking.

From S$900/monthStandard plan for a defined outbound calling workflow
1,000 minutesIncluded in the standard monthly plan
Structured resultsCall status, summary, outcome and next action
Human handoverInterested or complex conversations return to your team

Hear how it works with your use case

Tell us your audience and qualification goal. We can arrange a free trial or guided demonstration before you decide.

Register for a free trial

How it works

From a lead list to a clear sales action

ADSM configures the campaign around one specific objective, such as lead qualification, appointment interest, reactivation or first follow-up. The system records what happened so each call leads to a defined next step.

01

Prepare the leads

Import your own list or use ADSM Lead Discovery to organise relevant public company information for B2B outreach.

02

Approve the call flow

We define the introduction, qualifying questions, approved answers, opt-out handling and human escalation points.

03

AI calls and qualifies

The voice agent follows the approved flow, captures interest and records the call outcome without relying on manual notes.

04

Review every call in the portal

After each completed call, your team can review the status, recording, transcript, summary and outcome in the ADSM portal. Qualified leads can also be routed or exported to Google Sheets, while AI WhatsApp, email and CRM connections are available based on the agreed scope.

Real ADSM demonstration

See the AI handle the first call

This short demonstration shows the role of the AI caller: contact the lead quickly, ask basic questions, record the conversation and prepare a useful summary. The sales team then concentrates on prospects who have shown interest.

  • The AI follows a business-approved call objective.
  • Every completed call creates a trackable outcome.
  • Interested leads move into a controlled human follow-up process.

AI sales automation

Cold calling works better as part of a connected sales flow

A call can identify interest, but conversion still depends on lead quality and timely follow-up. ADSM can connect lead discovery, voice calls, WhatsApp nurture and CRM tracking as a wider solution. AI WhatsApp is a powerful optional add-on for teams that want automated follow-up after the call.

Discover

ADSM Lead Discovery

Organise public company information and suitable business contact details for a more relevant B2B prospect list.

Explore lead generation
Qualify

AI Cold Calling

Introduce the offer, ask approved questions, capture objections and identify the prospects that need human attention.

See the calling platform
Optional add-on

AI WhatsApp

Add automated information, reminders or appointment steps after a prospect shows interest and agrees to follow-up. Priced separately from AI cold calling.

Explore AI WhatsApp
Manage

AI CRM

Keep the lead profile, contact history, call summary, status and next action visible in one managed pipeline.

Explore AI CRM

ADSM platform

Campaign control and follow-up visibility

Review campaign activity, lead status, completed call outcomes and summaries in one operational view.

Campaign dashboard

Run separate campaigns with visible call activity

Keep each audience, script and calling objective organised. The dashboard shows the number of leads, call activity and campaign status so managers can see what is running.

Lead management

Review the source, status and outcome of each record

Upload leads, filter the list and review the information required for controlled outreach. Records can include company details, source, DNC status, current stage and calling outcome.

Call logs and summaries

Turn every call into structured follow-up data

Completed calls can capture duration, status, outcome and a written summary. Sales teams can filter records, export results and focus on leads that require a reply or callback.

Real call example

Handle an objection, confirm the channel and leave a clear next step

In this completed client campaign call, the prospect questioned whether the offer came from a money lender or bank. The AI clarified the client's role, offered WhatsApp follow-up, repeated the contact number for accuracy and confirmed what would happen next.

Names, brand and contact details are partially masked for privacy. The call status, duration and outcome are unchanged.

Powerful optional add-on ยท quoted separately

Extend interested conversations with AI WhatsApp

AI WhatsApp is available as a separately quoted add-on to the S$900 AI cold calling plan. It can continue conversations with interested prospects through approved automated replies, nurture messages and a smooth handover to your staff.

Good operating fit

Use AI for repetition and people for judgement

AI cold calling delivers the most value when the audience, call purpose and qualification criteria are clear. It should support the sales team rather than improvise through sensitive or high-value conversations.

Where AI calling works well

  • First contact and basic lead qualification
  • Appointment interest and callback requests
  • Reactivation of suitable existing leads
  • Event, renewal and service reminders
  • Consistent summaries and disposition tags

Where a person should take over

  • Complex product discovery or negotiation
  • Sensitive, emotional or regulated conversations
  • Unusual objections outside the approved flow
  • High-value opportunities that need relationship building
  • Final advice, approval or contractual commitments

Singapore readiness

AI does not remove calling and data responsibilities

Campaign design should account for the audience, calling basis, caller identity, opt-outs, recordings and sector rules. ADSM can build these steps into the workflow, while the organisation remains responsible for its campaign and data.

List and DNC checks

Classify whether the campaign genuinely targets businesses or individuals. Where DNC provisions apply, use an appropriate check or retain clear consent evidence.

Clear identity and opt-out

Use a recognisable caller identity, state the organisation and purpose clearly, and maintain a suppression process for people who do not want further marketing contact.

Controlled call data

Limit access to recordings, transcripts and summaries. Define their purpose, retention period and deletion process before production calling starts.

Educational information only, not legal advice. Review the latest PDPC Do Not Call guidance for businesses and any rules applying to your industry.

Pricing

Start with one measurable calling workflow

The practical starting point is a focused pilot with one audience and one outcome. Capacity depends on call duration, answer rate, list quality, permitted calling windows and the number of concurrent agents.

Custom

Custom

For larger volumes, multiple brands, complex routing or deeper system integration.

  • Multiple campaigns or concurrent AI agents
  • Advanced objection and escalation flows
  • CRM, WhatsApp or custom API integration
  • Custom dashboards and analytics
  • Dedicated campaign optimisation support

The S$900 monthly price covers the standard AI cold calling scope shown above, including portal access for reviewing call results and Google Sheets routing or export for qualified leads. AI WhatsApp automation, CRM integration and other custom connections are quoted separately. The plan describes service capacity, not guaranteed leads or sales.

Frequently asked questions

AI cold calling for Singapore businesses

These answers explain the operating model, free trial and connected sales workflow in plain terms.

What is AI cold calling?

AI cold calling uses a voice agent to make outbound calls based on an approved script and business rules. It can ask qualifying questions, record outcomes and route interested prospects to a human sales team.

Is AI cold calling legal in Singapore?

AI does not remove an organisation's PDPA, Do Not Call or sector-specific responsibilities. Campaigns should use an appropriate calling basis, identifiable caller information, opt-out handling and suitable controls for personal data. Obtain professional advice for regulated or higher-risk campaigns.

Does the DNC Registry apply to B2B calling?

PDPC guidance lists messages targeting businesses, rather than individuals, as an exception. The distinction should be genuine. A consumer marketing call does not become B2B simply because the number appeared in a company directory.

Can I try ADSM AI cold calling before subscribing?

Yes. Interested businesses can request a free trial or guided demonstration. We first review the use case, audience and qualification goal, then prepare a focused test flow where suitable. The request does not create a firm booking or subscription.

Can AI cold calling connect to WhatsApp and CRM?

Yes. The S$900 standard plan includes the AI cold calling workflow and portal access to review call status, recordings, transcripts, summaries and outcomes. Qualified leads can be routed or exported to Google Sheets. AI WhatsApp automation is a powerful optional add-on, while CRM and other integrations are scoped separately based on the required workflow.

How many calls can the AI make?

Call capacity depends on the included minutes, average conversation length, answer rate, allowed calling hours and concurrent agents. The standard plan includes 1,000 minutes. Higher-volume deployments can use multiple agents after the pilot confirms call quality and workflow fit.

Will AI replace our salespeople?

The recommended model keeps people responsible for high-value discovery, unusual objections, negotiation and closing. AI handles the repeated first layer and prepares structured information for human follow-up.

How long does setup take?

A demonstration or trial flow can be prepared after the use case is scoped. A production rollout may take longer because it can include phone number provisioning, script approval, testing, integrations, data controls and campaign review. We confirm the schedule after discovery.

Free trial and guided demonstration

Test the first-call experience before you commit

Share your business, intended audience and the questions you want the AI to ask. Our team will contact you to understand the use case and arrange a suitable trial or demonstration.

QR code linking to the ADSM AI demo and free trial request page

Product information reviewed by ADSM Tech. Last updated September 2026. Campaign suitability and timelines depend on the use case, target audience, data and required integrations.